This Privacy Policy governs Juegosplus's data handling practices, effective as of 10-22-2025. Our goal is to transparently inform you about the collection, use, retention, and safeguarding of your personal information, as well as the rights you have to manage such data. It is crucial to understand that Juegosplus operates as a social casino that uses an exclusive virtual currency. Under no circumstances is real money involved, nor is there an option to acquire virtual balance through tangible monetary funds. The platform is designed exclusively for leisure and entertainment, and therefore does not process real financial transactions.
1. Fundamental Concepts and Scope of Application
Throughout this document, the term "personal data" refers to any data that allows the identification or makes identifiable a natural person, in accordance with current legislation. This policy governs how Juegosplus collects and processes information obtained through its social casino platform, as well as user interaction with various functionalities and offers. We reiterate that the virtual currency used in Juegosplus has no real monetary value and cannot be recharged using fiat money. The purpose of all content and promotions is to provide a playful and entertainment experience without profit motive.
2. Personal Information Collection
When you register and use our services, you will be required to provide certain personal information. This may include, but is not limited to, your full name, email address, date of birth, and any other profile details you choose to share voluntarily. Additionally, we record data related to your use and interaction with the platform, such as access method, device and browser type used, and your gaming activity statistics. The collection of all this data has the sole purpose of improving your user experience, ensuring system integrity, and adhering to current data protection regulations.
3. Purposes and Applications of Information
The personal information we collect will be used for the following purposes:
- Manage and ensure optimal operation of the social casino platform.
- Provide a personalized experience and propose content or promotions according to your interaction.
- Prevent and locate fraudulent activities, unauthorized access, and other security vulnerabilities.
- Comply with legal and regulatory responsibilities as determined by relevant authorities.
- Attend to your questions, assistance requests, and communications related to your profile.
It is essential to emphasize that all goods and currencies operated within Juegosplus have an exclusively virtual nature, lack tangible monetary value, and cannot be acquired through transactions with real money. This particularity is key for our users to enjoy a safe and recreational environment, free from financial implications.
4. Disclosure of Data to Third Parties
At Juegosplus, our promise is not to transfer, commercialize, or distribute your personal information to external entities for profit purposes without your explicit and prior authorization. However, we may share data in anonymized, consolidated, or any other format that prevents your individual identification, with strategic partners and service providers. This will be done solely for the purpose of optimizing and ensuring the excellence of our services, always complying with current legal regulations.
Likewise, we reserve the right to disclose personal information if required by law, a regulatory authority, or to safeguard the interests, assets, and security of Juegosplus, our users, or other involved parties.
5. Use of Cookies and Related Technologies
Our platform uses cookies and similar technological tools to enrich the user experience, facilitate navigation tracking, and adapt the presented content. Cookies are small information files stored on your device that allow us to identify you on subsequent visits. You have the ability to manage cookie settings through your browser; however, disabling them may affect functionality and your gaming experience.
We suggest regularly consulting our cookie policy to stay informed about its use and the available options to control its configuration.
6. Safeguarding and Retention of Information
Juegosplus applies strict technical and organizational safeguards designed to protect your personal information against unauthorized access, improper disclosure, alteration, or deletion. These precautions include data encryption, strong authentication systems, and continuous monitoring of our infrastructure. The combination of these procedures ensures the privacy and immutability of the information you entrust to us.
Personal information will be retained only for the period necessary to fulfill the purposes for which it was obtained, and primarily, to satisfy current legal and regulatory obligations. Once that purpose is completed, your data will be permanently deleted or anonymized.
7. User Prerogatives and Data Consultation
You have inherent rights regarding your personal information. Specifically, you have the ability to request:
- Access: Receive a complete breakdown of the personal data we have collected, including its purpose and storage duration.
- Rectification: Demand the correction of any data you consider incorrect or partial.
- Deletion or Removal: Request the removal of your personal information from our records, provided it does not contravene prior legal obligations.
- Opposition: Express your disagreement with the processing of your data for certain purposes, which may result in the restriction or prohibition of certain uses of your information.
- Portability: Obtain your personal data in a standardized and easy-to-handle format, in order to transfer it to another data controller, whenever technically feasible and in accordance with the law.
To exercise any of these prerogatives, you must submit a justified request through the user support channels available on our platform. After receiving your request, necessary verifications will be carried out and you will be provided with a response within the maximum period established by applicable legislation.
8. Consultation, Rectification, and Deletion of Information
You have the power to access your profile at any time to inspect, update, or amend the personal details you have provided. Additionally, our user interface has a dedicated section for managing your account settings, where you can adjust your personal information to your convenience. If at any time you choose to close your account or request complete deletion of your data, Juegosplus is obligated to execute the deletion securely and in strict observance of current regulations.
The deletion procedure will include identity verification to ensure that only you, or a legitimate representative, makes modifications to your information. Once the request is validated, all records of your personal data will be deleted, except for those whose retention is imperative for legal reasons or contractual obligations.
9. Collaboration with External Providers
Our platform may incorporate applications and functionalities offered by third parties, which may need to access certain user data to ensure their correct performance. Under no circumstances will these third parties be allowed to use your personal information for purposes different from those explicitly authorized by you or defined in our regulatory framework. Each integration is carried out only after verifying that the third party adheres to security and data protection standards comparable to ours.
10. Adherence to Regulations and Legal Foundations
Juegosplus maintains a firm commitment to compliance with all relevant regulations and legislation in the field of personal data protection. Our policy has been formulated in accordance with the guidelines and legal requirements established in matters of privacy and information safeguarding, ensuring a superior level of security and transparent mechanisms for data access.
Considering that the handling of your data is carried out with strict adherence to current regulations, we have implemented a comprehensive strategy regarding responsibility and supervision. We guarantee that all security precautions, together with procedures for accessing, modifying, and deleting data, meet legal criteria, facilitating the exercise of your rights with full clarity.
11. Modifications and Updates to the Policy
Juegosplus reserves the prerogative to alter or refresh this privacy policy at any time. Each change will be disclosed in this section and, whenever feasible, users will be informed with adequate advance notice before implementing significant modifications. It is the user's obligation to regularly review this policy to stay informed about how their personal data is managed.
By continuing to use our services, you implicitly consent to amendments made to the privacy policy, as stipulated in this document.
12. Security Standards and Optimal Protocols
In order to ensure information confidentiality, we have established limited access controls, periodic internal audits, and advanced intrusion detection systems, which facilitate the identification and neutralization of potential weaknesses in real time. These safeguards are reinforced with backup and restoration protocols, ensuring uninterrupted provision of our services even in the face of eventualities.
Similarly, we advise our users to implement security habits, such as using complex passwords and frequent renewal of their credentials, thus contributing to the safeguarding of their information integrity.
13. Concluding Observations
To recap, Juegosplus is committed to safeguarding your privacy and processing your personal information with maximum diligence and consideration. Our social casino platform, which operates with virtual currency and excludes fiat money transactions, has been designed to offer a safe space entirely focused on enjoyment. Transparency in handling your data, confirmation of your rights to consultation, rectification, and deletion, and the implementation of advanced security systems represent the essential foundations of our privacy policy.
If you have any questions about this policy or wish to exercise any of your rights regarding data protection, we urge you to contact us through the customer support channels available on our platform. We value the trust you have placed in Juegosplus and reaffirm our dedication to providing a safe and clear digital environment for all our users.
This privacy statement has been drafted taking into account current data protection regulations, ensuring full adherence to relevant legislation and transparency and security guidelines required in the digital sphere. We suggest saving this document and consulting it regularly to stay up to date on privacy methodologies applied on our platform.